1. Information We Collect

Shipotle collects personal data only to the extent necessary to provide its marketplace and social networking services.

• Name, mobile number, email address, profile photograph, delivery address, and other information provided during account creation or usage.
• User-generated content such as posts, comments, messages, images, and videos uploaded through social features.

• Order details, purchase history, delivery information, and transaction identifiers.
• Payment-related data is processed securely by third-party payment gateways and is not stored by Shipotle.

• IP address, device type, operating system, app usage data, crash logs, and approximate location data.
• Precise location data is collected only with explicit user consent and can be disabled by the user.

2. Purpose of Data Collection

• Create and manage user accounts
• Enable buying, selling, and delivery of products
• Facilitate social interactions between users
• Provide customer support and improve app functionality
• Detect fraud, enforce policies, and comply with legal obligations

3. Public and Social Information

Shipotle includes social networking features. Information such as your username, profile photo, posts, comments, reviews, and interactions may be visible to other users depending on platform usage.

4. Sharing and Disclosure of Information

Shipotle does not sell or rent personal data to third parties. Information may be shared only when necessary to provide services or comply with law.

Third-party services integrated within the App are governed by their own privacy policies. Shipotle is not responsible for third-party privacy practices.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

6. User Rights

• Access and review personal data
• Correct inaccurate information
• Withdraw consent where applicable
• Request deletion of personal data

7. Data Security

We implement reasonable technical and organizational safeguards to protect personal data. However, no internet transmission or storage method is completely secure.

8. Content Restriction & Moderation

User content may be moderated, restricted, or removed to comply with legal requirements. Accounts may be suspended or terminated for sharing prohibited or unlawful content, including adult or graphic material.

9. Grievance Redressal

Grievance Officer: Support

Email: [email protected]

10. Changes to This Privacy Policy

Shipotle may update this Privacy Policy from time to time. Continued use of the App constitutes acceptance of the updated policy.