1. Information We Collect

ShipotleTech may collect various types of information, including personal and non-personal data, when you use our Services. This information may include, but is not limited to, your name, email address, profile picture, and other information necessary for the functionality of our Services.

• Farmers, Wholesalers, and Retailers: Name, mobile number, email ID, address, and any other information necessary to register an account.
• Authentication Details: OTP (One-Time Password) sent to your registered mobile number or email for login.

• Farmers and Wholesalers: UPI ID, bank account details etc for sharing to customers, details readily available over app.

• Farmers and Wholesalers: Product descriptions, quantity, pricing, and other details when listing products on the platform.
• Retailers: Product preferences and viewing history.

Information on how you interact with the app, including search queries, pages viewed, and features used.

Farmers may provide crop-related data for consulting with agricultural experts or doctors through the app.

2. How We Use Your Information

We use the information we collect to provide the best possible experience on Hallo Mandi. Specifically, we use your data for the following purposes:

• To create and authenticate user accounts using OTP-based verification.
• To facilitate communication between farmers, wholesalers, and retailers.

• Farmers and wholesalers can list their products for sale, while customers can view these products .
• Customers can contact farmers and wholesalers through the app, promoting transparency and ease of negotiation.

• We provide farmers with access to the latest agricultural news and updates.
• Farmers can consult agricultural experts through the app for advice on crop yield, pest control, and other farming issues.

• We analyze user behavior to enhance the app's features, optimize performance, and troubleshoot issues.

3. Sharing Your Information

Your data is important to us, and we only share it in specific circumstances, such as:

We may share your personal or financial information with third parties if you explicitly agree to it.

We may disclose your information when required by law, including the Information Technology Act, 2000, and relevant provisions of the Indian Penal Code. This includes sharing data with law enforcement agencies when necessary to prevent fraud or illegal activities.

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owner, who will continue to protect it under this Privacy Policy.

4. Data Security

We take reasonable steps to protect your data from unauthorized access, modification, or loss. Our security measures include:

• Encryption: All sensitive financial and personal information is encrypted to ensure privacy.
• Secure Servers: We use secure servers to store your data and employ firewalls to prevent breaches.
• Limited Access: Only authorized personnel have access to your data, and they are required to maintain confidentiality.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

You have the right to control your personal information. Specifically, you can:

You can view and update your personal details, including contact information and bank account details, directly within the app.

You can delete your Hallo Mandi account at any time. Once your account is deleted, all associated data will be permanently removed from our servers, except where retention is required by law.

You may opt out of receiving promotional messages from us at any time by adjusting your preferences in the app settings or contacting our support team.

If you wish to have your personal data removed from our records, you may submit a request, and we will take reasonable steps to comply unless retention is legally required.

6. Legal Compliance and Framework

We operate under the legal framework established by Indian laws, including:

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Indian Penal Code
• Information Technology Act, 2000

These laws regulate how we collect, store, and process your data to ensure its protection. We strictly adhere to these regulations to maintain the integrity of your personal information.

7. Changes to This Privacy Policy

As our business evolves, this Privacy Policy may be updated. We encourage you to check our website and mobile application frequently to stay informed about any changes in this Privacy Policy and how we are protecting your information. Updated versions will become effective as soon as they are accessible.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at: